Homeowners are fighting back

Did you sign a power purchase agreement (PPA) with Sunrun or Vivint? California residents may be eligible to take part in an investigation into allegations of deceptive sales and business practices. Fill out the form on this page to learn more. 

Residential solar company Sunrun, which acquired Vivint Solar in October 2020, is facing allegations it used misleading sales tactics to lock customers into unfair PPAs under false claims they could cancel any time, lower their energy bill, only pay for what they use, transfer to another solar company easily, increase their property value, and more.  Many questions are being asked online if PPA leases are a solar scam.

These allegedly aggressive and dishonest sales tactics and hard-to-understand PPAs lock consumers into 20-year obligations that are difficult and extremely expensive to escape. These practices may violate California consumer protection laws and, as a result, homeowners could be entitled to compensation or other relief to help get out of their contract.

Do you qualify?

If you live in California and have a solar PPA (not a solar lease) with Sunrun or Vivint Solar, you may be able to pursue mass arbitration and seek relief.

Fill out the form on this page for more information.

Vivint and Sunrun accused of deceptive sales practices

Sunrun and Vivint have allegedly employed high-pressure, dishonest sales strategies and complex financial agreements for more than ten years. These tactics can be excessively harmful to consumers. 

These two solar panel installation companies offered a power purchase agreement, which locks individuals into a 20-year obligation. The contractual language within the solar PPA can be complex and nuanced, making thorough comprehension challenging for many consumers. Additionally, early termination of the contract may trigger significant financial penalties or obligations for the homeowner. Angy homeowners online suggest that these deceptive practices are a solar scam

If these allegations are found to be true, they could represent multiple violations of California statutes meant to safeguard homeowners. As a consequence, individuals who signed a Vivint or Sunrun power purchase agreement may qualify for legal recourse. Arbitration may offer a means of escaping the contract and, in some cases, compensation. 




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FAQs

What is a Power Purchase Agreement?
A power purchase agreement (“PPA”) is a contract requiring you, the homeowner, to pay a specified rate for all the power a residential solar energy system produces over a period of time, regardless of whether you use all of the power. If you use more than the system produces, then you will pay your local utility (e.g. PG&E, Southern California Edison) for the additional energy at prevailing rates.

Does Sunrun put a lien on my home?
When you sign up, Sunrun files a UCC-1 Financing Statement that looks and acts like a lien, even though it’s not called a lien.

Are there tax benefits to me under a PPA?
No. The solar company owns the system throughout the contract and therefore is entitled to utilize any tax credits or other governmental benefits.

What if I Want to Cancel My Sunrun PPA?
Whether you cancel in year one or ten, you must buy out the remainder of the contract. That means pre-paying the energy the system will produce over the term of the contract. Additionally, Vivint Solar/Sunrun PPAs usually reserve the right to recover other costs incurred with cancellation or default, such as debt collection and credit reporting costs and legal fees. Ultimately, the size of your system and timing of cancellation will determine the cancellation fee, but it is common for such fees to be tens of thousands of dollars.

What if I want to sell my home?
In order to sell your home, you have two options: (1) Persuade the homebuyer to take over your PPA, or (2) buy out the entire contract if the homebuyer won’t agree to the assignment. Either way, the PPA will likely complicate your transaction. You may have to reduce the sale price or offer other concessions. And if they won’t budge, you must buy out the PPA (making you the owner) and remove, transport, and reinstall the system yourself.

Can I file a class action lawsuit?
Unfortunately, no. Except for the very first consumers who signed up with Vivint Solar more than a decade ago, every version of the PPA contains an arbitration agreement and class action waiver. That means any legal dispute must be brought in a private legal action called arbitration and you cannot join with other consumers who have similar claims.

What kind of relief can I get in arbitration?
The good news is you can get the same relief as in a court of law. That could mean cancellation or modification of your PPA, monetary compensation, or other relief.

Is arbitration expensive?
Arbitration is not expensive for you. Under the PPA, Sunrun must pay for arbitration costs and fees, which can be tens of thousands of dollars, whereas we just pay a small filing fee.

How are you paid?
We only get paid if we win—meaning we receive a portion of any arbitrator award or settlement. If we recover nothing, you pay nothing. While arbitrations are typically quicker than lawsuits filed in court, the legal process is hard to predict. Some cases may resolve within several months and others may take a year or two.

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